The Clinical communication and collaboration market is projected to reach USD 4.8 billion by 2029 from USD 2.6 billion in 2024, at a CAGR 13.2% from 2024 to 2029. Clinical communication and collaboration solutions refer to digital platforms and software applications designed to facilitate efficient and secure communication among healthcare professionals, to streamline care coordination processes, and foster collaboration across multidisciplinary care teams. These solutions encompass a range of features such as secure messaging, voice and video calling, clinical alerting, task management, and telehealth capabilities, allowing healthcare providers to communicate in real time, share critical patient information, and make informed clinical decisions.
The growth of the clinical communication and collaboration market is driven by the increase in chronic diseases. Additionally, healthcare providers are seeking innovative communication solutions that enable seamless information exchange among care teams, facilitate real-time collaboration, and support remote care delivery modalities. However, lack of knowledge among traditional healthcare providers and data security issues pose a challenge for the market growth.
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Key Market Players of Clinical Communication & Collaboration Industry:
Prominent players in the Clinical Communication and Collaboration market include Avaya LLC (US), Oracle (US), Cisco Systems, Inc. (US), Microsoft Corporation (US), Baxter International (Hillrom) (US), symplr (US), NEC Corporation (Japan), Spok Inc. (US), Vocera Communications (Stryker) (US), Ascom Holding AG (Switzerland), Everbridge (US), Hidden Brains InfoTech. (India), Imprivata, Inc. (US), CommuniCare Technology, Inc. d/b/a Pulsara (US), Mobile Heartbeat (C-HCA, Inc.) (US), OnPage. (US), HARRIS ONPOINT (US), Jive Software, LLC (US), TigerConnect (US), JCT Healthcare Pty Ltd. (Australia), Amplion (US), AndorHealth (US), PerfectServe, Inc. (US), QliqSOFT, Inc. (US), and Connexall, GlobeStar Systems Inc. (Canada).
Cisco Systems, Inc. (US)
Cisco has continued to enhance its overall clinical communication and collaboration solutions with a significant focus on Al, which it calls cognitive collaboration. One of Cisco's biggest moves this past year was its launch of a unified client that brings Cisco Webex (cloud collaboration) and its on- premises Cisco Unified Communications Manager capabilities together as one common user experience. Cisco's CC&C portfolio is led by its Cisco Webex Collaboration cloud, which combines Webex video meetings, calling, team collaboration, and collaboration devices. Cisco also offers Webex Contact Center, which is a cloud contact center service integrated with the Webex UCC suite
Oracle (US)
Oracle is one of the leading provider of HCIT solutions and support & maintenance services. The company Cerner’s device connectivity solutions allow interoperability between medical devices, healthcare applications and the EHR, regardless of vendor, enabling clinicians to streamline their workflows and focus more on their patients. Oracle’s geographical operations span across North America, Europe, the Asia Pacific, Latin America, and the Middle East & Africa. Along with understanding customer needs, the company has maintained robust relationships with existing suppliers, thus contributing to its strong supply chain in the market. Thus, leveraging its extensive expertise in database management, cloud computing, and enterprise applications, Oracle has developed robust communication and collaboration solutions.
Avaya LLC (US)
Avaya LLC (US) stands as one of the prominent players in the clinical communication and collaboration market, offering innovative solutions tailored to the specific needs of healthcare organizations. With a strong track record in providing communication and collaboration technologies across various industries, Avaya has positioned itself as a trusted partner for healthcare providers seeking to enhance care delivery efficiency and patient outcomes. The company distinguishes itself through its customer-centric approach and commitment to providing tailored solutions that address the unique challenges and priorities of healthcare organizations. By collaborating closely with 5000+ healthcare organizations the company has built long-lasting relationships with its clients and has established itself as a leader in the clinical communication and collaboration market.
Clinical Communication & Collaboration Market Dynamics:
Drivers:
- Advantages of clinical communication solutions in enhancing patient care and safety
Restraints:
- High investments required to build IT infrastructure
Opportunities:
- Growing opportunities in emerging markets
Challenge:
- Data security issues
Breakdown of supply-side primary interviews, by company type, designation, and region:
- By Company Type: Tier 1 (40%), Tier 2 (35%), and Tier 3 (25%)
- By Designation: C-level (35%), Director-level (45%), and Others (20%)
- By Region: North America (55%), Europe (20%), Asia Pacific (15%), Latin America (5%) and Middle East Africa (5%)
Recent Developments of Clinical Communication & Collaboration Industry:
- Microsoft Corporation (US) collaborated with Mercy (US) to enable clinicians to revolutionize patient care through the use of generative AI.
- TeleVox (US) partnered with Oracle (US) to enhance its patient engagement solutions, leveraging OCI's platform for improved communication in healthcare. As part of the Oracle PartnerNetwork (OPN), TeleVox on OCI delivers advanced capabilities for healthcare practices.
- Mobile Heartbeat (US) partnered with Akkadian Labs, LLC. (US) a leading developer of unified communications (UC) provisioning automation solutions. With this partnership, Mobile Heartbeat and Akkadian Labs aim to empower healthcare organizations with enhanced communication and collaboration capabilities, ultimately improving patient care outcomes.
Clinical Communication & Collaboration Market - Key Benefits of Buying the Report:
This report studies the Clinical Communication and Collaboration market based on components, application, end user, and region. The report also analyses factors (such as drivers, opportunities and challenges) affecting market growth. It evaluates the opportunities and challenges in the market for stakeholders and provides details of the competitive landscape for market leaders. The report also studies micro markets with respect to their growth trends, prospects, and contributions to the total Clinical Communication and Collaboration market. The report forecasts the revenue of the market segments with respect to five major regions.
Reasons to Buy the Report
This report also includes
Analysis of key drivers ( Advantages of clinical communication solutions in enhancing patient care and safety, high prevalence of chronic diseases, growing geriatric population, need for cost-containment in healthcare delivery, rising prominence of big data and mHelath tools), restrains (lack of interoperability, high investment required to build infrastructure), challenges (lack of knowledge among traditional healthcare providers, data security issues), opportunities (rising demand for HCIT globally, growing adoption of EHR) are contributing the growth of the Clinical Communication and Collaboration market.
Product Development/Innovation: Detailed insights on upcoming trends, research & development activities, and new software launches in the Clinical Communication and Collaboration market.
Market Development: Comprehensive information on the lucrative emerging markets, components, application, end-user, and region.
Market Diversification: Exhaustive information about the software portfolios, growing geographies, recent developments, investments in the Clinical Communication and Collaboration market.
Competitive Assessment: In-depth assessment of market shares, growth strategies, product offerings, company evaluation quadrant, and capabilities of leading players in the global Clinical Communication and Collaboration Market.
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